problem report template is a problem report sample that gives infomration on problem report design and format. when designing problem report example, it is important to consider problem report template style, design, color and theme. datomic is a database, so problem reports about datomic tend to be about putting data in, getting data out, or both. obviously analysis is important too, but when you are reporting try to stay in “just the facts” mode. note that we are carefully avoiding the use of the word “bug”! when you first encounter a problem, you are typically in the middle of something bigger. concision here is about the number of steps: if your problem history contains n>1 steps, you should search for a problem history with fewer steps until you have the smallest number of steps that still reproduce. ideally, you will provide the exact data for each step. if you attempt to describe the data (instead of just enumerating it) it is very easy to introduce presumptions that generalize the problem in ways not (yet) supported by the evidence.
problem report format
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in particular, the “what actually happened” portion of a report may be enough, all by itself, for an expert to immediately have a good hypothesis, before you incur the cost of carefully enumerating the environment and steps. it is always ok to start with a minimal report and solicit feedback about what details to add next. as long as your report is descriptive and not judgment-laden, you will usually find that other developers are happy to help. but if not, remember a second function of error messages is that they are keys that point back to specific places in source code somewhere. record them literally in problem reports, never summarize them, and you help developers quickly narrow the search space as they chase down your problem. they capture a moment in the execution of a program, showing a developer exactly where to look. reports should include only the steps necessary to trigger the problem. if you don’t think a library is part of the problem, it should not be in the report.